Luuf offers a 100 night sleep guarantee. Sleep on your mattress for 21 days to allow your body time to adjust to your new bed. During the remaining nights, if you decide your new mattress isn't the right one for you, then we will send someone to pick it up and give you a 100% full refund. Our Sleep Trial only applies to items purchased directly on this website and certified retail partners with a limit of 3 items per year per household (1 year from order date).
If you would like to exchange your Luuf for a different comfort we are happy to allow one exchange per order. In the instance of an exchange, your 100 night sleep trial remains from the date you received your original order.
In order for your mattress to be eligible for returns or exchanges, the mattress must be free from stains or other damage. We highly recommend you protect your mattress with a 5 sided waterproof mattress protector to avoid unwanted stains and damage.
We are happy to take back unopened and unused accessories, we only ask you pay for shipping. Please email Hello@luufbeds.com to set up your return. Unfortunately, due to sanitary reasons we can not take back opened accessories.
Accessories include pillows, sheets, protectors, blankets & bedding. We do offer a 30 day comfort exchange on pillows. You can try your pillow for up to 30 days and exchange your opened pillow for a different feel. Pillow comfort trail is limited to one exchange.
The Luuf Platform Bed and Adjustable Base can not be returned or exchanged, and do not qualify for a trial.
Your new Luuf mattress is covered by a 10 year limited warranty (the "Mattress Warranty").
Luuf warranties that it will, at Luuf's option, replace the purchaser's Luuf mattress sold in the Unites States if it is defective due to faulty workmanship or material defect, subject to the limitations in this Warranty. Luuf undertakes no responsibility of the quality of the goods except as otherwise provided in this Warranty. There are no other Warranties beyond Luuf's Warranty described hereof.
This Mattress Warranty extends to the original purchaser of any Mattress. All Luuf warranties, including any implied warranties, are valid only for the period of time the Mattress is owned by the original purchaser of the Mattress. The "original purchaser," for the purposes of this Mattress Warranty, is the first purchaser of the Mattress from Luuf or a Luuf authorized retailer. Please retain a copy of your receipt as proof of purchase. All Luuf limited warranties are not transferable.
Luuf (pronounced loof) is a sleep wellness company dedicated to high-quality, affordable sleep for all ages. With 50+ years of research, Luuf designs beds tailored to sleep position, comfort, and pain relief. Made in the USA with multiple safety certifications, Luuf ensures non-toxic, breathable rest.
24 hours