Shipping Policy

HOW LONG DOES IT TAKE TO GET MY MATTRESS?
Luuf Mattresses are handcrafted and made-to-order in the United States. We typically need 3-4 days to craft your mattress. Transit time can take 1-5 business days via UPS or FedEx.

HOW ARE MATTRESSES SHIPPED?
Luuf Mattresses are compressed, rolled, and shipped in a 20" x 20" x 40" box. Our beds range in weight from 100-150 lbs. Please have help moving the larger boxes. This type of packaging allows us to give you a higher quality bed at a lower price.

DO YOU TAKE AWAY MY OLD MATTRESS?
No, Luuf mattresses are delivered to your door in a box ready for you to set up.

HOW LONG CAN THE BED REMAIN IN THE BOX?
Per Luuf's warranty, your mattress should be opened within two (2) weeks of receiving the mattress to prevent compression for an extended period of time. If you will not be ready to open your new bed within 2 weeks, please let us know and we can delay the shipment of your order.